Run your jewellery business from one place.
Inventory, customer history, orders, and billing — built around how jewellery is actually bought and sold, not bent from generic retail software.
Everything the counter and the back office need.
Inventory by weight, purity & design
Track every piece the way jewellery actually sells — by gross and net weight, purity (18K/22K/24K, or by hallmark), stone details, and design code. No forcing your stock into a generic 'product' field.
Customer history in one view
Every purchase, order, repair, and exchange tied to a customer — searchable in seconds, so any staff member can pick up where the last conversation left off.
Orders & repairs tracking
Log custom orders and repair jobs with status, expected delivery date, and customer notifications — nothing falls through the cracks.
GST-ready billing
Generate compliant invoices with HSN codes, making charges, and tax breakup built in — no separate billing software needed.
Daily rate updates
Update today's gold and silver rates once, and every quote and invoice reflects it automatically.
Staff access, kept simple
Give your team access to exactly what they need — the counter, the workshop, or the full store — without handing over everything.
Pair it with StoreMate Connect
When a customer asks about a piece on Instagram, StoreMate Connect can reply instantly — and once they walk in, StoreMate CRM already has their conversation on record.
Explore StoreMate ConnectFrequently asked
Do I need to change how I currently track inventory?
No. StoreMate CRM is built around how jewellery businesses already track stock — by weight and purity — so the switch feels familiar from day one.
Can I use it on my phone, or only on a computer?
StoreMate CRM works on both. Use it at the billing counter on a desktop, or check orders and customer history from your phone while you’re away from the store.
Is my data backed up?
Yes. Your inventory, customer records, and billing history are backed up automatically, so nothing is lost if a device is damaged or lost.
Can I try it before paying?
Yes, StoreMate CRM offers a free trial period so you can set up your store and see it fit your workflow before committing.