Run your jewellery business from one place.
Inventory, customer history, orders, and billing — built around how jewellery is actually bought and sold, not bent from generic retail software.
Everything the counter and the back office need.
Inventory by weight, purity & design
Track every piece the way jewellery actually sells — by gross and net weight, purity (18K/22K/24K, or by hallmark), stone details, and design code. No forcing your stock into a generic 'product' field.
Customer history in one view
Every purchase, order, repair, and exchange tied to a customer — searchable in seconds, so any staff member can pick up where the last conversation left off.
Orders & repairs tracking
Log custom orders and repair jobs with status, expected delivery date, and customer notifications — nothing falls through the cracks.
GST-ready billing
Generate compliant invoices with HSN codes, making charges, and tax breakup built in — no separate billing software needed.
Daily rate updates
Update today's gold and silver rates once, and every quote and invoice reflects it automatically.
Staff access, kept simple
Give your team access to exactly what they need — the counter, the workshop, or the full store — without handing over everything.
Every feature, by category.
A closer look at what's inside Storemate CRM — organized the way you'd actually use it.
Dashboard & insights
- Time-range filtered business stats — today, or any custom date range
- Live overview of orders, pending payments, and stock at a glance
- Order and payment trend charts
- Product-wise and payment-wise breakdowns
Customer management
- Searchable customer directory
- Full purchase, order, and loan history in one profile
- Quick customer add during billing — no separate screen needed
Orders & billing
- Multi-item order builder — pick from stock or enter manually
- Gross/net weight, purity, HUID, and making charges (percentage or flat)
- Old jewellery exchange (trade-in) built into the same order
- Auto-calculated totals with discount and tax applied per item
- Partial or full payment collection against any order
- Downloadable, GST-ready PDF invoices
Inventory & stock
- Category-based stock organization
- Item-level weight, purity, making charge, and photos
- Stock stats to see what's moving and what isn't
Loans (Jama / Girvi)
- Loan creation against pledged jewellery, linked to a customer
- Automatic monthly interest calculation from the loan start date
- Due-date tracking with overdue flags
- Partial repayment collection against interest or principal
Staff & access
- Separate owner and staff login
- Staff accounts scoped to what they need — counter, workshop, or full access
Store settings
- General store profile — name, address, GST details
- Offers and promotions management
- Multiple invoice bill layout designs to choose from
Pair it with Storemate Connect
When a customer asks about a piece on Instagram, Storemate Connect can reply instantly — and once they walk in, Storemate CRM already has their conversation on record.
Explore Storemate ConnectFrequently asked
Do I need to change how I currently track inventory?
No. Storemate CRM is built around how jewellery businesses already track stock — by weight and purity — so the switch feels familiar from day one.
Can I use it on my phone, or only on a computer?
Storemate CRM works on both. Use it at the billing counter on a desktop, or check orders and customer history from your phone while you're away from the store.
Is my data backed up?
Yes. Your inventory, customer records, and billing history are backed up automatically, so nothing is lost if a device is damaged or lost.
Can I try it before paying?
Yes, Storemate CRM offers a free trial period so you can set up your store and see it fit your workflow before committing.
Is Storemate CRM suitable for small jewellery shops, or only large stores?
Storemate CRM scales to the business — a single-counter shop can run on it as easily as a store with multiple staff logins and locations.